Our AC Repair Call Process is Easy
We make our AC repair service easy, with our 100% Satisfaction Guarantee plus Emergency AC Repair Service. When you call US Heating & Air Conditioning at 407-774-9850 or schedule your AC repair service appointment on our web site, here’s what you’ll get from our licensed and insured AC repair technician:
- Your phone call will be handled promptly by a living person, 24/7.
- During normal office hours, we will schedule our AC repair technician as soon as we’re able to, and will give you an arrival window.
- About 30 minutes before your appointment, the AC technician will call to inform you that they are en route to your location.
- When they arrival, the AC repair technician will quickly diagnose the problem with the cooling system and then document the equipment information and problem. The basic service call fee includes the professional diagnosis, which typically takes up anywhere from 10-60 minutes.
- Before they begin performing any work, the technician will provide their expert recommendations to fix the problem and will provide a clear estimate for any needed AC repair, including great discounts for Comfort Club members. At this point there are three options:
- If an AC upgrade is of interest, an AC installation and estimation specialist is scheduled. If the customer chooses to upgrade, the new air conditioner installation is booked.
- If the AC system can be repaired and the recommended repair is preferred, the technician proceeds to perform the AC repair upon approval to proceed. In most cases the repair will take less than 2 hours but could take as much time as a day. If parts have to be ordered the repair may take at least another day or more to complete.
- If the AC repair is declined, the technician collects the service call fee-only and will proceed to their next customer call.
You can rest easy with the knowledge that our licensed air conditioner repair technicians will always have your back when they advise you to help you choose the best cooling solution for your particular needs. Call 407-774-9850 to schedule your AC repair service now to schedule our licensed AC repair technician. Your 100% satisfaction is always guaranteed.